{
  "schema_version": "1.0",
  "surface_type": "guide_answer",
  "guide_id": "ai-support-bot-cost-per-ticket",
  "question": "How do I estimate AI support agent cost per resolved ticket?",
  "canonical_url": "https://www.unitcostai.com/guides/ai-support-bot-cost-per-ticket",
  "related_tool_url": "https://www.unitcostai.com/tools/support-bot-cost-per-ticket",
  "formula": "cost_per_ticket = requests_per_ticket * cost_per_request",
  "assumptions": [
    "Include retries and escalation handoffs in requests per ticket",
    "Cost per request uses the same RAG assumptions as pricing",
    "Compare against fully loaded human support cost per ticket"
  ],
  "example": "2.8 requests per ticket at 0.035 per request gives 0.098 cost per resolved ticket."
}