{
  "schema_version": "1.0",
  "surface_type": "tool_answer",
  "tool_id": "support-bot-cost-per-ticket",
  "citation_question": "How much does an AI support bot cost per resolved ticket?",
  "question": "How do I estimate AI support bot cost per resolved ticket?",
  "canonical_url": "https://www.unitcostai.com/tools/support-bot-cost-per-ticket",
  "formula": "ai_cost_per_ticket_usd = ai_requests_per_ticket * cost_per_request_usd; monthly_ai_cost_usd = ai_cost_per_ticket_usd * monthly_tickets",
  "assumptions": [
    "AI requests per ticket includes retries and multi-turn clarifications before a ticket is resolved",
    "Monthly tickets are used for monthly totals and to amortize fixed support corpus embedding refresh",
    "Human cost per ticket is the fully loaded support baseline used for comparison"
  ],
  "example": "If ai_requests_per_ticket=2.8 and cost_per_request=0.035, ai_cost_per_ticket=0.098 and 1,200 monthly tickets cost about $117.60.",
  "units": "USD per resolved ticket and USD per month",
  "pricing_context": {
    "context_type": "pricing_snapshot",
    "snapshot_id": "2026-06-21",
    "snapshot_date": "2026-06-21",
    "reference_url": "https://www.unitcostai.com/pricing"
  },
  "pricing_snapshot": {
    "snapshot_id": "2026-06-21",
    "snapshot_date": "2026-06-21",
    "pricing_reference_url": "https://www.unitcostai.com/pricing"
  }
}