AI Support Bot Cost per Ticket
Cost per ticket is the simplest way to compare AI support automation against current human support benchmarks.
Quick Calculation
- Estimate requests per resolved ticket (including retries and handoffs).
- Estimate blended cost per request from your RAG assumptions.
- Multiply to get AI cost per resolved ticket.
- Compare against current support cost per ticket.
Related Reads
Run break-even pricing: RAG Break-even Price
Model full cost stack: RAG Cost per User