Support Agent Cost

Primary calculator

Start with AI Workflow Cost Calculator to model this decision with your own assumptions. It opens the same benchmark scenario shown below so you can edit from one consistent starting point.

Supporting guide

Read AI Support Agent Cost per Ticket if you want the operating assumptions behind this benchmark before you compare providers, pricing, or rollout changes.

Example benchmark

Using the shared Support agent benchmark on snapshot 2026-03-15, modeled cost is $0.00185 per request. At 2.8 requests per resolved ticket, that lands around $0.0052 per resolved ticket.

That same profile still models at $0.17 per active user-month, so the 70% gross-margin floor is $0.56.

Next tool

After this pass, continue with Cache Savings Simulator to validate the next pricing or architecture decision on the same benchmark inputs.